Shipping and Returns Policy
Shipping Costs
UK
Royal Mail First Class : £2.50 (1-2 business days)
Royal Mail Second Class : £2.10 (4-5 business days)
Orders over £40 : Free Shipping (1-2 business days)
We aim to dispatch your order within 24 hours. If there are any delays then you will be contacted directly
EU
Currently unavailable however Raka & Jack are working on it
Worldwide
Royal Mail International Tracked and Signed : £10
Due to the distances and complexities involved with shipping internationally, Raka & Jack use tracked and signed delivery to give you peace of mind
CUSTOMS AND IMPORT TAXES
The customer is responsible for any customs and import taxes that may apply. Raka & Jack is not responsible for delays due to customs.
Returns
All products are final sale and non refundable, unless faulty. Please get in touch regarding any faulty items.
You can contact Raka & Jack at rakaandjack@gmail.com or via Instagram @rakaandjack