Shipping and Returns Policy

Shipping Costs

UK

Royal Mail First Class : £2.50 (1-2 business days)

Royal Mail Second Class : £2.10 (4-5 business days)

Orders over £40 : Free Shipping (1-2 business days)

We aim to dispatch your order within 24 hours. If there are any delays then you will be contacted directly

 

EU

Currently unavailable however Raka & Jack are working on it

 

Worldwide

Royal Mail International Tracked and Signed : £10

Due to the distances and complexities involved with shipping internationally, Raka & Jack use tracked and signed delivery to give you peace of mind 

 

CUSTOMS AND IMPORT TAXES

The customer is responsible for any customs and import taxes that may apply. Raka & Jack is not responsible for delays due to customs.

Returns

All products are final sale and non refundable, unless faulty. Please get in touch regarding any faulty items.  

You can contact Raka & Jack at rakaandjack@gmail.com or via Instagram @rakaandjack